Shipping

We are mindful of the impact packaging & shipping can have on our environment.

That's why our packaging is plastic-free and made from compostable plant matter or recycled materials. Read more about how we trying to do things better.

Once your order is shipped, you will receive shipping confirmation & a unique tracking number to track the delivery of your goods. Please note that changes of orders can only be made prior to receiving your shipping confirmation.

Flat Rate Shipping in Australia

All orders over $200 within Australia will receive free shipping.

$8 flat rate for all orders within Australia under $200.

Sendle delivery time: 2 days on average*

Please note we cannot deliver to PO Boxes within Australia. If you wish to send to a PO Box address, please get in touch and we will arrange an alternative delivery method.

*Estimated delivery times are to be used as a guide only for metropolitan areas, and commence from the date of despatch. Some delays may be experienced for remote areas and this is out of our control. We do not hold responsibility for damaged, lost or stolen packages.

International Orders

New Zealand: $20 AUD flat rate for all orders under 500g* - please allow 4-6 working days for delivery.

North America, Western Europe, Asia and the Pacific: $22 AUD flat rate for all orders under 500g* - please allow 6-13 working days for delivery.

Rest of the world: $30 AUD flat rate for all orders under 500g* - please allow 10-15 working days for delivery.

*If your order exceeds 500g we will get in touch with you to arrange a postage quote. 

Estimated delivery times are to be used as a guide only for metropolitan areas, and commence from the date of despatch. We do not hold responsibility for damaged, lost or stolen packages.

As the recipient, you are liable for all import duties, customs and local taxes levied to the country you are shipping to; payment of these may be necessary to release you order from customs on arrival. We will not be held liable for any fees or taxes you may incur or if your product is seized by customs.

Carbon Neutral Delivery

All orders will be shipped to you via SendleAustralia’s first 100% carbon neutral delivery service and certified B Corporation. They offset the emissions of every parcel that is picked up and delivered by supporting projects within Australia and worldwide which need attention.

One example of this is their support of Myamyn Conservation Australia in Victoria which protects the local ancient forest against further clearing and replant it with natural vegetation. This helps to preserve the habitat of endangered native species such as the scented spider orchid, the powerful owl, and the long-nosed potoroo. 

They're the good guys of the postal industry and we think they're worth supporting.